Returns & Exchanges
At Sounds True, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all components are included, and attach the provided prepaid shipping label.
Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our fulfillment center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing