Frequently Asked Questions
Everything you need to know about shopping with Sounds True
What are your shipping rates and delivery times?
Standard shipping typically takes 3-5 business days. Rates are calculated at checkout based on your location and package weight, with free shipping available on orders over $50.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to customs fees and longer delivery timelines.
How do I cancel or modify my order?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make any changes or cancellations.